1. Delivery Terms

1.1. Delivery Time-frame: The delivery time for products is typically [delivery time, e.g., “3-10 business days”] from the date your order is confirmed. The delivery timeframe may vary based on product availability, order size, and your delivery address.

1.2. Delivery Charges: Delivery charges are not included in the total cost of your order and may apply based on your delivery address. Delivery charges will be clearly stated during the checkout process and will be included in the total amount payable.

1.3. Delivery Address: Products will be delivered to the address specified at the time of ordering. If you need to make any changes to the delivery address, please update your address information before your order is processed.

1.4. Delivery Issues: If you encounter any issues with delivery, please contact us as soon as possible at info@bright-baby.net. Our liability for delivery delays or product loss is limited if delivery is handled by third parties.

2. Return Terms

2.1. Right of Return: You have the right to return products within 14 days of receiving them, without providing any reason. To exercise this right, products must be returned unused, unopened, and in their original condition.

2.2. Return Process: Before sending back any products, please notify us of your return request by emailing info@bright-baby.net. Following your return request, refunds will be processed within 14 days from the date we receive the returned product.

2.3. Refunds: Refunds for returned products will be processed using the same payment method used for the original transaction. Refunds will be issued once the returned product is received and inspected.

2.4. Return Costs: Return shipping costs are the responsibility of the consumer. Ensure that returned products are securely packaged. For defective or incorrect products, return shipping costs will be covered by us.

2.5. Defective Products: If you receive a product with a defect or damage, please contact us immediately to arrange the return. Shipping costs for defective products will be covered by us, and necessary arrangements will be made.

Contact Information

For any questions regarding delivery or returns, please contact us at:

• Email: info@bright-baby.net